We want you to love your purchase. If something isn’t right, this page explains how returns and refunds work at FamousBeing. Because we operate a fast, partner-fulfilled (dropshipping) model, we keep our policy clear and time-bound to serve you efficiently and keep prices fair.

1) Return request window

• Submit a return request within 5 days of delivery via Contact Us or email support@famousbeing.com.
• Item must be in unused, resellable condition with all tags, manuals, accessories and original packaging intact.

2) What is eligible

• Wrong item/variant received, manufacturing defects, or transit damage (see Section 4).
• Size exchanges for eligible apparel/accessories if stock is available (customer pays two-way shipping; see Section 6).
• Unopened, unused non-hygiene items in original packaging (seller quality check applies).

3) What is NOT eligible

For hygiene, safety, or supplier constraints, the following are final sale unless defective on arrival:

• Beauty, personal care & grooming items
• Intimates/innerwear, shapewear, socks
• Health/wellness and wearable massagers
• Baby feeding & oral care items
• Opened electronics/accessories & tempered films
• Custom/clearance/“Deal” items marked final sale

Products showing wear/usage, missing parts, or damaged packaging may be rejected or incur a restocking fee.

4) Damaged, defective or wrong item

• Report within 48 hours of delivery with your order ID, photos of the outer box, inner packaging, product, and shipping label.
• Where possible, share a short unboxing video so we can resolve quickly with our logistics partner.
• After verification, we’ll offer a free replacement or a refund if replacement isn’t available.

5) How to start a return

1. Contact us at support@famousbeing.com or submit a request with your order number and reason.
2. We’ll confirm eligibility and share the return address or arrange a pickup where available.
3. Pack the item securely in original packaging with all parts. Include a note with your order number.

6) Refunds, fees & timelines

• Customer-remorse returns (changed mind/ordered wrong): return shipping is paid by customer. A {10%} restocking fee may apply after quality check.
• Seller-fault returns (defect/wrong item): we cover return shipping or offer a prepaid label/pickup where available.
• Original shipping/COD convenience fees (if any) are non-refundable.
• Refund method: Prepaid orders → original payment method; COD → UPI/bank transfer details required.
• Timeline: 3–5 business days after item passes quality check at our/partner facility; bank posting times may vary.

7) Cash on Delivery (COD) orders

• Refused/undeliverable COD parcels (RTO) may limit future COD availability for that account/address.
• Any COD convenience fee is non-refundable once an order ships.

8) Cancellations, address issues & delivery attempts

• Cancellation window: within 12 hours or before dispatch confirmation—whichever is earlier.
• Wrong/insufficient address or unreachable phone can lead to delays or return to origin (RTO). Reshipment may require an additional shipping fee.
• If the courier marks an order delivered but you didn’t receive it, report within 48 hours so we can investigate with the carrier.

9) Need help?